MORE LIKE A JOKE that should not be open!!
Now I must Add they friends of ours live in Lemoore & they also decided to go to Tulare location and they had also ROYALLY butchered their entire purchase as well.
I love this store and this company
Let's just say that we will NEVER order from this place again nor EVER recommend it to ANYONE and will make sure to let others know how HORRIBLE their service and furniture is here at Serranos, I will be SURE to rite a review to each place I can about this place. Have also called Better business bureau & have just received the number to the corporate office and WILL be sure to let them know of the terrible service & extreme poor furniture that they ask so much money for and it's not worth it. So disappointed and extremely regret ever stepping foot into this store!! Would have rather went 3 states over for furniture than have gone here!! So sad!!
Customer service was good, good selection of furniture.
So disgusted with this place of so called "business"
I totally like the customer services at Serrrano's Furniture. The sales persons answered all of my questions and the financing department provided with the best plan to help me re-establish my credit. The are great
Everyone was very helpful and friendly. I was looking for a bedroom set...I was able to see great deals avaliable.
This store (Tulare's location SPECIFICALLY( is a COMPLETE & utter JOKE!! We ordered VERY expensive furniture (A COMPLETE living room set) we were told that our furniture would be delivered on a certain date, we were WITHOUT furniture for 2 weeks PAST the date the furniture was due to arrive. After many attempts to call & get in contact with someone regarding our LATE Furniture we were given the EXACT same story each time "Oh yes everything is in we're just waiting on One more piece" FINALLY after 4 times changing the delivery date, we received our future at TEN AT NIGHT, as it's coming into our home each one of us noticed that this VERY expensive furniture is missing cloth, missing buttons, is put together very poor and cheaply, & there are knicks & missing paint on so much of each table. We were told "oh yes yes we'll make a report on it" and yet AGAIN after MANY attempts they told us they would send out their boss to the house (After putting aside all plans for the day) he arrives 6 hours AFTER we were told he'd be out ASAP. NOW we're told that all furniture will be so he called it "fixed" by Wednesday, here we are on Monday, so we will SEE just how long Serrano RIDICULOUS Furniture store will take to fix what they COMPLETELY screwed up.
Serrano S Furniture is a US Furniture Store based in Tulare, California. Serrano S Furniture is located at 250 S K St, Tulare, CA 93274, USA.
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